Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Drop Dead Brilliant: Dazzle in the Workplace with Confidence and Panache Review

Drop Dead Brilliant: Dazzle in the Workplace with Confidence and Panache
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Drop Dead Brilliant: Dazzle in the Workplace with Confidence and Panache ReviewI wish I'd known about this book a while ago, The advice is spot-on, succinct and easy to apply. It's obvious that the author knows her stuff, and is able to deliver advice in a way that I, for one, have found very helpful.
I read a review of the book in the USA, and later heard the author interviewed on the radio in the UK. I then spotted it in a bookshop, and found that it was exactly as advertised. Everyone needs this type of advice, whatever career they follow.
It's a pity that a few more of our public figures don't have someone like Lesley Everett in their corner. I think this book should be required reading for all executives - come to think of it, for anyone in business.
I often wondered why some people make it and others don't - many of the secrets are in this book.Drop Dead Brilliant: Dazzle in the Workplace with Confidence and Panache Overview

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The First-Time Manager's Guide to Performance Appraisals Review

The First-Time Manager's Guide to Performance Appraisals
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The First-Time Manager's Guide to Performance Appraisals ReviewUsing Diane Arthur's methods, you'll be able to turn an experience that both managers and employees often dread into a positive and constructive exchange. Her writing style is clear, concise and focused; she gets her points across with bulleted lists, sample forms and a list of 70 tips scattered throughout the book and then summarized in an appendix. getAbstract proposes Arthur's healthy focus on coaching, counseling and future development to new human resource managers and supervisors who must conduct regular performance appraisals.The First-Time Manager's Guide to Performance Appraisals Overview

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Service That Sells the Art of Profitable Hospitality - 1995 publication. Review

Service That Sells the Art of Profitable Hospitality - 1995 publication.
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Service That Sells the Art of Profitable Hospitality - 1995 publication. ReviewProbably the best book ever written as far as running a restaurant goes. Very easy to read and fun.Worth its weight in gold, this is what companies pay consultants thousands of dollars for. Even after reading it several times, i still pick it up just to remind myself how simple it all is.Service That Sells the Art of Profitable Hospitality - 1995 publication. Overview

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Executive Charisma: Six Steps to Mastering the Art of Leadership Review

Executive Charisma: Six Steps to Mastering the Art of Leadership
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Executive Charisma: Six Steps to Mastering the Art of Leadership ReviewDeborah Benton is a serious student of what makes successful business people successful, and her book 'How to Think Like a CEO" reflects the seriousness and depth of her work there.
This book, on the other hand, is a very long hike for a very small picnic. She has essentially re-worked very familiar ground for her into a book that simply doesn't have enough to say to fill its length.
There are times, for example, when while reading, one realizes that the last paragraph has been nothing but semi-connected quotes from people in the large archive of Ms. Benton's interview files. It doesn't really go together and it doesn't really make any new points.
I would strongly recommend 'How to Think Like a CEO' but I would definitely not recommend this book.Executive Charisma: Six Steps to Mastering the Art of Leadership Overview

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Hot Tips For Career Chicks: Unlocking The CODE to success Review

Hot Tips For Career Chicks: Unlocking The CODE to success
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Hot Tips For Career Chicks: Unlocking The CODE to success ReviewRead this book in two days! Very easy to understand and enjoyable to read. I loved the detail as well as the quick tips you find on almost every page. I especially liked the chapters on choosing your words and getting the job you want. I think anyone who is career minded would benefit from reading it, but it would take a real man to pick up a pink book with lipstick on the cover. Enjoy.Hot Tips For Career Chicks: Unlocking The CODE to success Overview

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How You Get What You Want: Dreams Can Change the World Review

How You Get What You Want: Dreams Can Change the World
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How You Get What You Want: Dreams Can Change the World ReviewAfter reading," How you get what you want" by Luigi Carlos De Micco I realized what had been missing in all the business workshops I have attended on Communication. The difference for me was that this was not just talk or step by step lessons but rather how to get results by using strategic communication. His pairing of examples in his own life and historic figures makes this a more realistic approach to communicating. It instructs you on the use of different styles of communication for different situations and personalities and when to switch gears when one style isn't working as planned. Good read to exploreout what might be missing in your communication style and how to communicate with better results whether it be in you personal relationships, daily life or business!How You Get What You Want: Dreams Can Change the World Overview

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Six-Figure Incomes: Profit From America's Best Communicators Review

Six-Figure Incomes: Profit From America's Best Communicators
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Six-Figure Incomes: Profit From America's Best Communicators ReviewThis book has proven to be an excellent resource for our past three sales training classes. It was referred by another Corp Trainer from one of our vendors, and the feedback has been outstanding. Good choice for a motivating text for training....Thanks!Six-Figure Incomes: Profit From America's Best Communicators Overview

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(All Things Are Possible the Moment You Give Yourself) Permission to Win Review

(All Things Are Possible the Moment You Give Yourself) Permission to Win
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(All Things Are Possible the Moment You Give Yourself) Permission to Win ReviewI NEVER REALIZED THAT I HAD ALL THE CONTROL. RAY HELPED ME TO BELIEVE IN MYSELF WHEN I THOUGHT I NEEDED OTHER PEOPLES OPINIONS. RAY HAS TAUGHT ME THAT I HAD TO LOOK AT MYSELF AND BE PLEASED WITH WHAT I SAW.WHEN RAY FIRST SAID IN THE BOOK TO STOP, AND DO THE HOMEWORK, I DIDN'T. I FIGURED I COULD SKIP THE HOMEWORK. WHATEVER YOU DO, DO THE HOMEWORK!! IT'S ALL PART OF THE PLAN FOR CREATING A NEW YOU!! THANK-YOU GOD FOR RAY, THANK-YOU RAY FOR YOUR BOOK.:)(All Things Are Possible the Moment You Give Yourself) Permission to Win Overview

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Stop Being Manipulated Review

Stop Being Manipulated
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Stop Being Manipulated ReviewI owe my sanity to this book. I was (am?) somebody who was manipulated by my co-workers, family, friends and even my wife. In desperation I picked and read this book. I have since defended myself and I feel much better about myself. As a matter of a fact my wife just tried to insult and bully me before I wrote this. I have neutralized the feelings of guilt and anger I used to feel and bounced it right back to her. I feel great, unfortunately she doesn't. One of the most important things the authors say is that in any manipulation is that the manipulator is actually paying you a compliment. The manipulator feels you are superior in some way to him or her. Upon knowing this, you objectively can deal with the manipulator and you can actually choose one of the five techniques they teach you. The techniques range from ignoring the attack to a complete reversal. These techniques stop the manipulation and the feeling it evokes dead in its tracks. Once you practice them a few times you will never look at a manipulation quite the same way. I was actually enjoying myself neutralizing my wifes attack. I believe everybody who is being bullied should carry this book. (According to the authors should is a bad word, it creates guilt and is one of the weapons of the manipulator and I don't want to be that.) To rephrase, If you are bullied get the book. I would of given the book 5 stars, but parts and passages of the book are not logically laid out and have to be re-read over to understand them. What the book doesn't have in style, it makes up for it in content. Overall, I feel indebted to the authors, I would love to talk to them or write them and tell them the difference they made in my life. I thoughroughly recommend it.......if your are being manipulated. If you are a manipulator, you SHOULD feel ashamed.Stop Being Manipulated Overview

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Dissecting Pinocchio: How to Detect Deception in Business, Life, and Love Review

Dissecting Pinocchio: How to Detect Deception in Business, Life, and Love
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Dissecting Pinocchio: How to Detect Deception in Business, Life, and Love ReviewThis book is great! In all the cases the author speaks of in the book, I can relate to seeing these "leaking emotions" in my real life. Well written for the general public. This is easy to understand and easy to apply these practices to detect deception in your everyday life. IF you want to know what people really think of you and who is telling you lies, spend the money on this book. I will read it over and over again. (By the way, it also gives you some interesting examples of interviews with real criminals.)Dissecting Pinocchio: How to Detect Deception in Business, Life, and Love Overview

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The Professional's Guide to Financial Services Marketing: Bite-Sized Insights For Creating Effective Approaches Review

The Professional's Guide to Financial Services Marketing: Bite-Sized Insights For Creating Effective Approaches
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The Professional's Guide to Financial Services Marketing: Bite-Sized Insights For Creating Effective Approaches ReviewThis book is a good read and I highly recommend it for the financial services professional. Mr. Nagdeman conveys experience and wisdom. In my experience as a business coach and consultant, I've come across many financial services professionals who are stuck in a rut using the same marketing techniques as everyone else and trying to keep up with their competitors. This book instills structure and "Tactical Implementation" using branding as foundation, to help financial service professionals to differentiate themselves.
The author sums up this problem neatly when he writes, "Unfortunately, many financial services executives fail to distinguish between strategically oriented, integrated marketing programs and specialized marketing activities implementation activities. For many, the 'M-word' is clearly a synonym for advertising or various others forms of promotion and tactical implementation - from direct mail programs and brochures to convention activities and chachkas." This illustrates the core problem with marketing in this industry- too much copycat behavior, too little differentiation. The real benefit of the book is the knowledge that you gain after establishing this problem, teaching you what to do to stand out and gain clients.
This book is a great addition to the library of the seasoned Financial Services professional, and a good foundation for the novice just entering the industry.
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Frontline Profit Machine: The Khoury Blueprint for Exploding Profits at the Point of Sale Review

Frontline Profit Machine: The Khoury Blueprint for Exploding Profits at the Point of Sale
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Frontline Profit Machine: The Khoury Blueprint for Exploding Profits at the Point of Sale ReviewThe retail sales floor and your other customer contact points are your company's "Frontline." Most of your sales happen here as your staffers interact with your clients. Yet many companies fail to take full advantage of this potential. To maximize your sales, first motivate and train your frontline employees. Sales performance consultant Ziad Y. Khoury provides a blueprint (somewhat grandly named the "Khoury Performance Equation" or KPE) that your company can use to optimize its sales. He designed his program to help businesses create the best environment for frontline employees to enable and encourage them to sell more. His system is detailed, if not highly original. Its major benefit is Khoury's practical advice on building point-of-contact sales. getAbstract finds that this specificity makes the book useful to retail store managers and other executives who deal with the buying public.Frontline Profit Machine: The Khoury Blueprint for Exploding Profits at the Point of Sale Overview

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Competence at Work: Models for Superior Performance Review

Competence at Work: Models for Superior Performance
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Competence at Work: Models for Superior Performance ReviewThis book gives a comprehensive competency dictionary using behaviorally anchored rating scales for each competency. It also gives step by step guidelines on how to use the dictionary in all types of HR decision making. It is clearly written and is based on years of extensive research. Using this book eliminates the need to use expensive and dependency creating consulting services. Every HR professional should have it on their shelf. Moreover, as a training professional, if I had to choose 2 books to have on my bookshelf, I would choose this book and Performance Consulting by Dana Gaines Robinson.Competence at Work: Models for Superior Performance Overview

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A Woman's Guide to Successful Negotiating, Second Edition Review

A Woman's Guide to Successful Negotiating, Second Edition
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A Woman's Guide to Successful Negotiating, Second Edition ReviewI have been putting A Woman's Guide to Successful Negotiating to practice and it has really surpassed my expectations. I think as a woman, I was just too afraid to ask for the things I wanted. I have found the confidence through the easy to follow advice in this book to ask and to do so strategically. The book helped changed my vantage point on negotiating. For instance, I never asked for a raise thinking my boss would think less of me. Lee and Jessica Miller make it clear that for a successful woman, negotiating for a higher salary is expected of them and that employers may think less of them if they do not negotiate. I have been stunned by my success and had to share how this book changed my perspective and is getting me what I want. I'd recommend it to every woman!A Woman's Guide to Successful Negotiating, Second Edition Overview

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I'd Rather Have a Root Canal Than do Cold Calling (Second Edition) Review

I'd Rather Have a Root Canal Than do Cold Calling (Second Edition)
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I'd Rather Have a Root Canal Than do Cold Calling (Second Edition) ReviewThis is the best book ever on the subject of telemarketing and prospecting...often (and sadly) referred to as COLD CALLING. Written with a sense of humor and a healthy balance in the reality checkbook, it steers clear of the canned script ideas perpetuated by so many of the "sales-gurus" and focuses on achievable goals (just making the call is seen as a success) and realistic, friendly dialogue with the person on the other end. What I enjoyed most is Ms Greene's "angle" that the caller not be so-damn-clever and put him/herself in the listener's place and make the process enjoyable and informative as opposed to adversarial. Read the book, visit the website, subscribe to the free e-sales-tips and take advantage of the author's offer for a hour of free coaching. What a bargain! A fun, fresh and human approach to a necessary element of building a contact base.I'd Rather Have a Root Canal Than do Cold Calling (Second Edition) Overview

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Say It with Presentations: How to Design and Deliver Successful Business Presentations Review

Say It with Presentations: How to Design and Deliver Successful Business Presentations
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Say It with Presentations: How to Design and Deliver Successful Business Presentations ReviewSay It With Presentations steps beyond the "How to give a speech" story of its peers. Gene shows us what works, why it works, and, most importantly, how we can all make it work. I have not seen a better book for giving business presentations than this and don't expect to find one.
The secret is simplicity.
Following his own advice, Gene makes the book simple and has simple examples and arguments for ideas that are soooooo tempting to complicate.
This is not a book to read. It is a manual to review, a guide to follow, a resource for self help, and a reminder of the rights of the audience.
Most importantly, it is fun to refer back to constantly both before and after presentations.Say It with Presentations: How to Design and Deliver Successful Business Presentations Overview

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Sales Mastery: The Sales Book Your Competition Doesn't Want You to Read Review

Sales Mastery: The Sales Book Your Competition Doesn't Want You to Read
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Sales Mastery: The Sales Book Your Competition Doesn't Want You to Read ReviewThis book is one of the best books I have read on Sales. Too many books focus on theory and how huge organizations have been successful. This books gives you concrete practical steps to take to increase sales for a single salesperson, small organizations, or big companies. Ultimately, big companies are built and maintained by the individual successes of each salesperson so sales books and training need to focus on individual production and motivation. SalesMastery does that. Get the book. Read it. Apply it. Enjoy the abundance that follows.Sales Mastery: The Sales Book Your Competition Doesn't Want You to Read Overview

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Essential Do's and Taboos: The Complete Guide to International Business and Leisure Travel Review

Essential Do's and Taboos: The Complete Guide to International Business and Leisure Travel
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Essential Do's and Taboos: The Complete Guide to International Business and Leisure Travel ReviewI purchased both "Essential Do's and Taboos" and "Do's and Taboos of humor around the world" by Axtell. Both books are good and if you have an interest, buy one or the other, but don't buy both. I expected some of the same info in each book but not entire sections copied word for word. I enjoyed the book but just regret buying both as that was a waste.
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The Complete Idiot's Guide(r) to Human Resource Management Review

The Complete Idiot's Guide(r) to Human Resource Management
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The Complete Idiot's Guide(r) to Human Resource Management ReviewOf course the writer gave himself 5 stars!! He isn't a dumm...oops, I mean "Idiot". But I would say the "Dummies HR Kit" book is the same price and comes with a nice CD of useful forms and such and was published in Dec 2006 so it is 5 years newer than this book. Some laws change rapidly in HR and it helps to be up to speed with the latest editions.The Complete Idiot's Guide(r) to Human Resource Management Overview

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Why Are We Bad at Picking Good Leaders A Better Way to Evaluate Leadership Potential Review

Why Are We Bad at Picking Good Leaders A Better Way to Evaluate Leadership Potential
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Why Are We Bad at Picking Good Leaders A Better Way to Evaluate Leadership Potential ReviewMost leaders look good on paper - they are confident, they work hard and they are smart - and yet most of them fail to live up to expectations, according to Jeffrey Cohn and Jay Moran in this book. The book describes how there are seven key leadership attributes - integrity, empathy, emotional intelligence, vision, judgment, courage and passion - and good leadership selection decisions depend on accurate assessment of these attributes.
*Integrity is the fundamental leadership attribute. It includes honesty, consistency and solid ethics. It can be assessed with 360-degree referencing and with questioning involving hypothetical hard-to-recognize ethical dilemmas.
*Empathy is important for creating trust in followers. One way to assess a leader's empathy is through a simulation exercise requiring decisions and communication under strenuous conditions.
*Emotional Intelligence can be assessed through group 360-degree interviews and through questions designed to probe a leader's awareness of his or her own weaknesses and willingness and ability to learn from mistakes and grow.
*Vision is what enables leaders to take people to a new place. It can be assessed through a leader's ability to ask big unusual questions and articulate a theme as a story.
*Judgment is what a leader relies on to achieve a vision. Hypothetical case studies which require problem-solving ability provide one way of assessing this attribute.
*Courage and grace under pressure are required when a leader faces inevitable conflicts, competing forces and adversity. The attribute can be assessed by probing a leader's commitment to core values, ability to navigate uncertainty, and patience to endure.
*Passion provides a competitive fire necessary to overcome obstacles. It can be assessed through questions designed to dig beneath the surface to find out where the leader's drive comes from.
There are plenty of books on leadership which describe the character and attributes of a good leader, but there are few which give detailed insight into ways of assessing each of those attributes in a potential leadership candidate. This book provides a convincing description of the well-thought-out leadership assessment approach used by the authors, and anyone involved in leadership selection will find it useful.
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